Welcome

This is your personal “My Opera” area. This is where you can update your private details, profile settings and password and/or log out.

Your applications in the administrative / editorial area
11. Dec

Ticket-Hotline: +49 (30) 343 84 343

  • Webshop

    Welcome to the Internet Ticket Shop of the Deutsche Oper Berlin
    Tickets may be booked by following these steps:

    1. Indicate search criteria when searching for an event.
    2. Select a specific event.
    3. Select seats in the digital seating chart.
    4. LogIn (please consider the information in the LogIn area).
    5. Pay by credit card.
    6. Tickets are printed out or, alternatively, made ready to be picked up or sent to you.

     

    Ticket bookings

     

    In order to print out the tickets, you will need the latest version of the Acrobat Reader so that the barcode can be clearly recognised on the ticket. You can download the current version of the Acrobat Reader free of charge here .

    With the shopping cart function, you can place as many orders as desired, one after the other, and then collect them in your shopping cart. Only at the end do you pay in one step.

    Please do not use the “Zurück” (back) button whilst booking, or else your booking procedure will be interrupted!

    We accept VISA, MASTERCARD, AMEX and JCB for payment. If your information is clear and complete, you can have the tickets printed out or sent to you (sending tickets up to 10 days within Germany and up to 20 days prior to the event). If sending is not possible, your tickets will be left at the box office ready to be picked up until the beginning of the event.

    You will receive a confirmation of your booking procedure by e-mail at the e-mail address that you have indicated.

    Due to the credential that must be presented, it is not possible to obtain or reserve reduced-price tickets online or by telephone. For reduced-price tickets, please contact the Box Office, Bismarckstrasse 35, 10627 Berlin starting one week prior to the desired performance.

    We wish to point out that the view of the stage can be restricted, depending on the staging. We also request that you regard the surtitles as a service which cannot be of equal benefit to all spectators, since it is dependant on the location of the seat.

     

    General Terms and Conditions of the artistic undertakings of Stiftung Oper in Berlin

  • Ordering tickets

    A service charge of € 2,– per ticket will be charged for seat reservations made by phone, in writing or online. Tickets will be mailed on request. The service charge is waived for subscribers and Friends.

    You may purchase tickets however you wish – by telephone, by writing to us
    or directly from the

    DEUTSCHE OPER BERLIN
    By telephone: +49 (30) 343 84 343
    (Mon. to Fri. 8 am to 6 pm, Sat., Sun. 11 am to 4 pm)
    In writing: Karten-Service der Deutschen Oper Berlin
    Postfach 10 02 80, 10562 Berlin (Germany)
    Fax: +49 (30) 343 84 246
    Internet: www.deutscheoperberlin.de
    E-Mail: info@deutscheoperberlin.de

  • Box office

    The box office will be closed on 4 November and 24 December 2018. Bookings can still be made by telephone, in writing and online.

     

    Box office
    Bismarckstraße 35
    Monday to Saturday 11 am to start of performance. On days without performances the box office is open until 7 pm; closed on Sundays and Holidays.

     

    Evening box office
    Resuming one hour before start of performance

     

     

    Ticket office
    Tel.: +49 [30]-343 84 343, Fax: +49 [30]-343 84 246
    Monday to Friday 9 am to 6 pm;  Saturday and Sunday 11 am to 4 pm
     

     

    Advance ticketing for the 2018/2019 season
    Season ticket holders and Förderkreis members have priority and can buy season tickets and individual tickets from the beginning of February onwards. Advance Tickets Sales for 2018 / 2019 season open on 17 April 2018.

    From the beginning of regular advance ticketing onwards you can purchase tickets by telephone, in writing or direct from the box office of the Deutsche Oper Berlin, Bismarckstraße 35, 10627 Berlin. When ordering tickets on our website www.deutscheoperberlin.de you can use the auditorium plan to specify your seat location.

  • Hall chart, Prices 18/19

     

    Hall chart Deutsche Oper Berlin 2018/19
     

     

    Please allow us to point out that spectators’ view of the stage can possibly be obstructed depending on the production. In addition, please regard the supertitles as a service from which not all seats can profit to the same extent.

    The prices of individual tickets are indicated. A service fee of € 2,– per ticket will be charged for reserved or booked tickets. The cloakroom fee is included in the ticket prices.

     

    Ticket prices for shows with the regular price structure
    Price group 1 – yellow /  Price group 2 – pink
    Price group 3 – blue / Price group 4 – green
    Price group 5 – dark red

    A-Prices: € 68,– / € 54,– / € 34,– / € 19,– / € 14,–
    B-Prices: € 84,– / € 64,– / € 42,– / € 24,– / € 20,–
    C-Prices: € 98,– / € 80,– / € 56,– / € 32,– / € 22,–
    D-Prices: € 134,– / € 98,– / € 70,– / € 42,– / € 24,–
    E-Prices: € 178,– / € 132,– / € 92,– / € 56,– / € 30,–
    F-Prices: € 238,– / € 178,– / € 118,– / € 72,– / € 72,–
    S1-Prices: € 650,– / € 450,– / € 350,– / € 260,– (AIDS-Gala)

     

    Other performances [Stage]
    BigBand-Concert € 30,–
    Das Märchen von der Zauberflöte € 20,– / concs. € 10,–
    Children’s concerts € 16,– / concs. € 8,–

     

    Performances Foyers
    Song recital evening € 16,– / concs. € 8,–
    Opera Lounge € 9,–
    Opera lectures, tours, family tours € 5,–

     

    Performances Tischlerei
    € 20,– / concs. € 10,–
    Jazz & Lyrics € 20,– / concs. € 15,–
    Children’s performances € 16,– / concs. € 8,–
    Tischlerei concerts € 16,– / concs. € 8,–
    Baby concerts, kiddies’ concerts € 5,–

     

    Hall chart Berliner Philharmonie
  • Discounts

    Proof of status is required when purchasing reduced-rate tickets and at the door. Reduced-rate tickets are not transferable. Due to the proof-of-status requirement, reduced-rate tickets cannot be purchased or booked online or by phone [except for family and children’s performances].

     

    In general advance ticket sales
    Holders of B-grade Severely Disabled ID cards are entitled to a free ticket (in any price category) for a companion.

     

    One week or less before the performance
    Students, trainees, pensioners, retirees and the unemployed are entitled to a 25%* discount on any available tickets. This discount also applies to performances with general admission and to foyer events.
    School children [20 years old or less] and Germans doing voluntary military or social service are entitled to a 50%* discount.

     

    At the evening box office [one hour prior to start of performance]
    Children and teenagers, school children [20 years old or less], students and trainees, the unemployed and Germans doing voluntary military or social service can purchase a limited number of tickets for €15.00*, subject to availability; ALG II and state-benefit recipients pay €3.00*.

     

    *) Discounts do not apply to the following events: premieres, external performances, specially priced events and performances by the Staatsballett Berlin. The discounts are subject to ticket availability and are offered at the discretion of the Deutsche Oper Berlin, which allocates seating and cannot consider individual seating requests.

  • Family performances 18/19

    € 10,– Tickets to family performances [incl. advance sales] for children and teenagers under 18 years of age.
  • Subscribers Card, Loyality Card, ClassicCard

    Subscribers Card 2018/2019
    Prior to the start of the 2018/2019 season subscribers will be sent their personal AboCard (Subscribers Card ) to be presented when claiming the 2018/2019 subscriber discount.

     

    Loyalty Card 2018/2019
    After purchasing tickets for more than nine different performances, you can obtain the TreueCard (Loyalty Card) upon request, free of charge. (Offer is valid for one ticket per performance. Subscription tickets included.) Starting with the 10th performance, the TreueCard gives a 30% discount on tickets of Price Categories A, B & C and 10% off Category D & E tickets. Exceptions are external productions, specially-priced performances, external productions, performances of the Berlin State Ballet and events aimed at children or with unitary ticket prices. Please note that the TreueCard can be used only by the holder and is non-transferable. To apply, please submit the corresponding admission tickets and a passport photo (if the TreueCard is being issued for the first time).

     

    ClassicCard – For Under-30s
    For the nonrecurring flat price of € 15,–, young people aged 29 or under can choose from over 1500 top concerts, operatic and ballet performances. The ClassicCard, valid for an unlimited number of performances over a period of 12 months, allows holders to experience their favourite works from the best seats – all at the special price of € 8,– for concerts and € 10,– for opera and ballet. These preferential terms are valid at respective box offices and on the respective evening for events of the Deutsche Oper Berlin, Komische Oper Berlin, Konzerthaus Berlin, Radio Orchestra and Choirs [ROC] of the Deutsches Symphonie-Orchester Berlin, Berlin Radio Symphony Orchestra, RIAS Chamber Choir and the Berlin Radio Choir, as well as the State Opera at the Schiller Theater and the Berlin State Ballet. ClassicCards are available at the box offices of the participating institutions as well as at Dussmann – Das KulturKaufhaus. For comprehensive information, visit www.classiccard.de.

  • General Terms and Conditions of the Artistic Establishments of the Berlin Opera Foundation

    1. Scope of validity

    The Terms and Conditions apply to legal relations between patrons, on the one hand, and the Berlin Opera Foundation, on the other, concerning the latter’s artistic establishments (Deutsche Oper Berlin, Staatsoper Unter den Linden, Komische Oper Berlin and Staatsballett Berlin). Where the following refers explicitly only to the Berlin Opera Foundation, this also refers implicitly to its artistic establishments.

    The Terms and Conditions form part of the contract which comes into existence when tickets are purchased.

    The Terms and Conditions also apply to subscribers and patron organisations and their members, if not waived by a separate agreement.

     

    2. Schedules and start times

    The valid schedules and start times can be found in the official publications of the Berlin Opera Foundation.

    The Berlin Opera Foundation reserves the right to alter the schedules and casts.

    The Berlin Opera Foundation accepts no responsibility for information on posters or other publications.

     

    3. Entrance fee

    The Berlin Opera Foundation will publish the valid entrance fees and make them known at the ticket offices. Discounts are available to groups of persons with special entitlements, upon presentation of an appropriate certificate at the ticket office. Discounted tickets are valid only with this certificate. If the certificate cannot be produced, the difference between the discount fee and the full entrance fee must be paid in full.

     

    4. Provision of tickets

    Tickets will be sold in advance for a season at the times listed in the publications of the Berlin Opera Foundation. The Berlin Opera Foundation reserves the right to limit the number of tickets per buyer in individual cases. Severely disabled people can be given preferential treatment.

    Ticket orders in writing will be processed from the start of the advance sale period on a ‘first come, first served’ basis. There is, however, no right to have orders processed on this basis. Telephone ticket orders will be accepted from the start of the advance sale period.

    If payment for ordered tickets is not received within the stipulated time limit, these tickets will be made available for resale. Pre-paid tickets can be sent by post on request. Both the costs and the risks of sending them by post will be borne by the purchaser.

    Purchased entry tickets may not be resold for commercial purposes without the prior consent of the Berlin Opera Foundation. If contravened, the Berlin Opera Foundation reserves the right to legal recourse. Furthermore, the Foundation is entitled to refuse to sell entry tickets in future to those contravening the aforementioned prohibition.

    The Berlin Opera Foundation reserves the right to alter or amend existing ticket sale regulations. They will be published and made known at the ticket offices by the Berlin Opera Foundation.

     

    5. Ticket refunds

    Sold tickets will not be refunded, nor will compensation be paid for expired tickets, except in the cases listed below.

    The Berlin Opera Foundation reserves the right to alter casts, and cast alterations do not entitle ticket holders to have their tickets refunded.

    If the work performed is different from that indicated when the ticket was purchased, the ticket can be returned before the beginning of the performance and the ticket price will be refunded.

    If a performance is cancelled without substitution, the ticket price will be refunded, as long as the tickets are presented or sent to Patron Services within 30 days of the scheduled date of the performance.

    If a performance is ended prematurely, patrons are entitled to have their tickets refunded only if the performance is ended before the first interval, or, if the performance does not have an interval, if it is ended before half of its scheduled duration has elapsed. Even in these cases, claims for refunds are valid only if the tickets are presented or sent to Patron Services within 30 days of the date of the performance.

    Apart from the right to have the entrance fee refunded, as provided in the above paragraphs, no other expenses or damages claimed by patrons will be paid.

     

    6. Lost tickets

    If a patron loses his or her ticket, he or she will be provided with a replacement ticket at the ticket office, as long as he or she gives a believable account of which ticket he or she has purchased. The holder of an original ticket takes precedence over the holder of a replacement ticket.

     

    7. Entry

    The audience cloakrooms and foyers are ordinarily opened one hour before the beginning of a performance.

    No one is entitled to enter after the performance has begun. If a patron is denied entry on account of his or her lateness, he or she has no right to have his or her ticket refunded.

     

    8. Cloakroom

    Objects and clothing carried by the guest, in particular backpacks, suitcases or larger bags have to be deposited at the cloakroom during the performance. Animals will categorically not be supervised. The Berlin Opera Foundation reserves the right to charge a cloakroom fee.

    Coats left for supervision are insured in accordance with published insurance terms and conditions. Patrons of Deutsche Oper Berlin can leave furs for supervision only in designated cloakrooms for an insurance fee.

    Supervised property will be returned upon presentation of cloakroom tags without further proof of ownership. If no tag is presented, cloakroom items left for supervision will be returned only if the patron gives a believable account of his or her entitlement to the items.

    If the patron receives the wrong items, his or her items are damaged, or he or she has lost the cloakroom tag, this must be reported immediately to the cloakroom personnel. If a tag is lost, the patron is liable for replacement costs.

     

    9. Lost property

    Lost property of any description found in the performance venues of the Berlin Opera Foundation must be handed in to the house or cloakroom personnel. Lost property will be dealt with in accordance with the provisions of §§ 978ff. of the German Civil Code.

     

    10. Householders’ rights

    Householders’ rights are attributed to the Directors, who entrust their employees, in particular, their evening personnel, to exercise these rights. The instructions of the personnel at the performance venues must be followed.

    Patrons can be refused entry to the performance venues if there is reason to believe that they will disrupt the performance or upset other patrons. Patrons can be sent out of performances in progress if they are disrupting these performances or upsetting other patrons, or if they do not have valid tickets for their seats. Entry can also be refused to patrons who have repeatedly breached these General Terms and Conditions. These patrons have no right to have their entrance fees refunded, or to compensation for any damages or expenses of any other description.

    Persons preventing the sale of tickets or upsetting patrons can be sent out of the performance venues. It is not permitted to offer tickets for sale in the ticket office halls or anywhere else in the performance venues or their premises.

    It is not permitted to take seats other than those indicated on the tickets. If a patron changes seats without entitlement, the Berlin Opera Foundation can charge the patron the difference between the paid ticket price and the ticket price for the seat occupied, send him or her back to the seat marked on the ticket, or send him or her out of the performance.

    Mobile phones, watches and any other technical devices with acoustic signals must be switched off for the duration of the performance.

    Smoking in the performance venues of the Berlin Opera Foundation is permitted only in designated areas.

     

    11. Image and sound recording

    Patrons are forbidden to make image and/or sound recordings of any kind. Patrons can be sent out of the performance venues for violations of this rule.

    If image and sound recordings during a performance are carried out by persons authorised by the Berlin Opera Foundation, the patrons agree, by their presence at the performance, that their images and words may be recorded, and that they have no right to remuneration if these are broadcast or published.

     

    12. Liability

    The Berlin Opera Foundation, its representatives and its employees accept no liability for damages of any kind suffered by patrons of its performance venues, except for those caused by malice or gross negligence. Liability for injury to life, limb and health remains unaffected, if the damages in question could ordinarily have been expected.

     

    13. Data privacy

    The personal order data can be collected, processed and used for the purpose of customer care by the Berlin Opera Foundation (Deutsche Oper Berlin, Staatsoper Unter den Linden, Komische Oper Berlin und Staatsballett Berlin) if the visitor has given his consent during the purchase process. Customer care is defined as taking measures intended to supply the customer with significant information and thus further provide the customer with specific benefits. The customer was informed that he can at any time revoke this agreement without prejudice. Berlin Opera Foundation affirmed that data privacy is absolutely ensured and that the data will not be transmitted to third parties.

     

    14. Term of validity

    These General Terms and Conditions will come into force on 1st September 2017. At the same time, the General Terms and Conditions of the Berlin Opera Foundation valid up to that point will expire.

     

    15. Concluding clause

    Should any stipulation of these General Terms and Conditions be invalid, the legal validity of the remaining Terms and Conditions will remain unaffected. The Berlin Opera Foundation is neither prepared nor obliged to take part in dispute settlement procedures by any consumer dispute settlement authority.

     

    This English translation of the General Terms & Conditions is a service of the Berlin Opera Foundation. Thus the current German version is solely legally binding.