Obligatory identification and personal data
The acquisition of your contact details (first name and surname, date of birth, full address and, if available, e-mail address and telephone number) when you purchase a ticket serves to enable health authorities to trace and break chains of infection more quickly in the event of any infections. If you buy tickets for other people, you are obliged to provide their personal data as well.
Please note that tickets are non-transferable in the current pandemic situation. If you have any questions, please contact the box office or use the telephonic ticket-hotline on +49 30 343 84 343.
On the evening of the event itself, all visitors are required to carry their ID and present it upon request at the entrance.
Ticket purchase
Tickets are available in advance either in the webshop or via the telephone ticket service on 030-343 84 343 as well as at the ticket office (Wednesday to Saturday 12.00 to 19.00). The evening box office will remain closed.
Your ticket, which you will subsequently receive by e-mail, will be issued with your surname, first name and date of birth to enable unique identification.
When purchasing tickets for more than one person, the booking process must also include your companion's first and last name, date of birth, full address and, if available, email address and telephone number.
Access restrictions
Please understand that in view of the current pandemic situation, it is not possible to attend performances of the Deutsche Oper Berlin in the following cases:
Access to the events is not possible for persons who are infected with COVID-19 or show symptoms that are typical for a COVID-19 disease. Based on the information provided by the Robert Koch Institute, typical symptoms of COVID-19 disease are fever, cough and sore throat as well as a loss of sense of smell and taste.
Persons who have had contact with a person who has been diagnosed with COVID-19 disease within the previous 14 days are also not allowed to attend Deutsche Oper Berlin events. This exclusion does not apply to persons who have professional contact with COVID-19 patients, provided that the applicable safety measures could be observed.
Furthermore, visitors suffering from an upper respiratory tract infection are not allowed to participate in the events.
If it is not possible to attend your desired performance for one of the above reasons, tickets that are already purchased can be cancelled at the box office or by calling the ticket-hotline at least two hours before the performance.
Minimum distances between seats
In order to enable the largest possible number of visitors to attend the Deutsche Oper Berlin, the seating plan for the performances has been changed in agreement with the Senate Department for Culture so that there is a minimum distance of 1 metre between the individual seats. We ensure that the necessary minimum distances are maintained by blocking the corresponding seats.
Mouth and nose cover
Inside our opera house it is compulsory to wear an FFP2 mask. For performances from 18 June, the FFP2 mask may be removed as soon as you have taken your purchased seat.
Exceptions to this obligation apply exclusively to children. No mask need be worn until the child reaches the age of 6. Children up to the age of 14 may wear a medical face mask (surgical mask) instead of an FFP2 mask.
In the Great Hall and in the Tischlerei applies:
Only personalised individual seats will be sold.
Please have your identity card with you at the entrance.
In addition, a negative test result (printed or mobile version) is required for entry, unless one of the exceptions for vaccinated and recovered persons mentioned below applies.
For rapid antigen tests, the maximum time between submission of the negative test result and the time the test is performed is 24 hours.
In the case of PCR tests, the requirements are met if no more than 24 hours have elapsed between the submission of the negative test result and the time of certification of that result.
Fully vaccinated persons whose last required vaccination was at least 14 days ago do not need a negative test result. In this case, appropriate proof - e.g. the yellow vaccination certificate - must be presented upon entry.
The same applies to recovered persons who present proof of a positive PCR test result for infection with the SARS CoV-2 coronavirus at least 28 days and no more than six months ago at the time of admission.
People who have recovered are to be treated in the same way as those who have been fully vaccinated, even if they have only received one vaccination dose.
The distance between the seats for the visitors is 1 m in the large hall and 1.5 m in the tischlerei (studio).
During the entire performance, in the premises of the Deutsche Oper Berlin and at the entrance and exit, it is mandatory to wear an FFP2 mask.
For performances from 18 June, the FFP2 mask may be removed as soon as you have taken your purchased seat.
On the parking deck applies:
Only personalised individual seats will be sold.
Please have your identity card with you at the entrance.
The distance between the seats for the visitors is 1 m.
During the entire performance and the entrance and exit, it is compulsory to wear a medical face mask (OP mask) or an FFP2 mask.
Submission of negative corona tests is not required for these open-air events.
Compliance with the general rules of hygiene
With consideration for other visitors and our staff, please keep the sneezing and coughing label; please keep sufficient distance from other people (at least 1,5 meters with the exception of the safety distance of 1 meter between seats in the appropriately furnished performances). Our sanitary facilities and disinfectant dispensers are available for comprehensive hand hygiene.
We recommend using the Corona-Warn-App provided by the Robert-Koch-Institute.
Changes and additions to the hygiene regulation
The visitors acknowledge that for good cause, in particular due to a change in the legal situation or instructions or orders issued by the authorities in connection with access to and stay in the event area, additional rules, regulations and requirements may also apply following the purchase of the admission tickets. These will be communicated to the visitors and must be observed as soon as they are announced.
Program booklets
... if available, are provided for download on the website in advance. Cast list or programme leaflets are available to take home free of charge.
You can rest assured
All surfaces and areas on our premises are thoroughly cleaned and disinfected daily. This applies especially to contact surfaces with intensive hand contact.
We implement all medical guidelines given by the state authorities with regard to the contact and cooperation with other persons and constantly monitor compliance with them.
